GPS Signal or Location Questions

Platform says GPS not updated

On a regular basis you may get this message on the platform: This message does not mean your tracker is not working correctly, in fact, it means your tracker is protecting your vehicle's battery. When your vehicle's ignition is ON your vehicle battery is being charged so there is no issue with running accessories (radio, lights, A/C, GPS tracker, etc.). However, when the vehicle's ignition is OFF the vehicle battery is no longer being charged. So, the GPS tracker senses this and goes into ...

What do the different colors next to my vehicles mean?

The platform is smart and lets you know the status of each object (vehicle, truck, etc.) you are tracking. The platform has 3 possible 'circle status': GREEN - the tracker is connected to the platform and all is working normally. RED - the object (the tracker inside your vehicle, truck motorcycle) is not connected to the platform. Possible reasons: bad sim card, object in an area where there is no GSM/cell signal, tracker has been removed from the vehicle, or software/hardware issues with t...

My vehicle is not moving in real time on the platform

Why is my GPS tracker not behaving like my Waze app and moving on the map almost instantly? A GPS Tracker does not behave like your Waze app. Your Waze app only needs to receive the signal from the GPS satellites and can right away show you the GPS information on your phone. Also, when you use Waze you are pre-planning a route so Waze knows the route you will be taking which makes it much faster and easier to display. In order to get the location of your GPS tracker shown on your phone (using...

Factors that affect the accuracy of the location given by the tracker

A GPS tracker based on GPRS/GSM that is able to give you real-time location ALWAYS needs a SIM card that is in good working order. Along with a SIM card, the tracker relies on the following in order to be able to acquire an accurate location: 1. GPS Signal - this is the signal that comes from the GPS satellites orbiting the earth and the tracker must be able to communicate or 'see' at least 3 of these satellites in order to obtain and send you an accurate location Factors that affect poor GPS ...